Service and warranty conditions are important when buying a platform lift, as these conditions protect you from unexpected costs and inconveniences in case of breakdowns or failures. It is wise to buy a platform lift from a reliable supplier that offers good service and warranty conditions. You can read more about the service and warranty options available for your platform lift below.

Terms of service

Terms of service may vary between platform lift suppliers. For instance, some suppliers may offer remote technical support only, while others also offer personal on-site support. It is important to inquire about the terms of service available and assess whether they meet your needs. For example, you can ask about the availability of technical support outside office hours and on weekends, as a breakdown can occur at any time.

Warranty conditions

Warranty conditions may also differ between platform lift providers. For example, some suppliers offer a standard one-year warranty, while others offer a more extensive three-year or even five-year warranty. It is important to inquire about warranty conditions and what the warranty covers. For example, you can ask about parts warranty coverage.

Maintenance contract

In addition to service and warranty conditions, you can also take out a maintenance contract with your platform lift supplier. With a maintenance contract, you are assured of regular maintenance and inspection of your platform lift, extending its lifespan and preventing breakdowns. A maintenance contract can also help ensure the safety of your platform lift and avoid unexpected costs.